Hospitality expert delivers guest lecture to BAED students

On Tuesday 16 November 2021 students of the Business Administration & Economics Department of CITY College, University of York Europe Campus had the extraordinary opportunity to attend an online presentation by Mr. Kostas Karabelias, General Manager, Nikki Beach Resort & Spa, Santorini (Greece). The title of the presentation was "Adaptability: the key to success in the hospitality industry" and the audience followed this event as part of the third-year Hospitality Services Management unit led by Dr. Giovanni Serafini.

Thanks to his remarkable, multinational experience, Mr. Kostas Karabelias discussed adaptability in the hospitality industry because he recognises it as the key to success. Mr. Karabelias first overviewed the exclusive hospitality operations of Nikki Beach Resort & Spa, Santorini (Greece) before discussing some key insights attained throughout his impressive career. His presentation addressed the challenges and opportunities in the hospitality industry, the role of technology and booking platforms, as well as the importance of employee recruitment. To this end, Mr. Karabelias stressed the need for hospitality professionals to be creative, flexible, and committed to service quality. It was an outstanding event bringing a key industry voice to BA (Hons) in Business Studies/Hotel & Hospitality classes at CITY College, University of York Europe Campus.